Terms of Service

Last updated on: December 28, 2025

§ 1. General Provisions

  1. These Terms of Service govern the provision of consulting services by Talent Flow Consulting B.V. and the use of the talentflow.nl website. They form a binding agreement between the Client and the Company.
  2. By engaging our services, the Client agrees to be bound by these Regulations. Specific terms for service engagement will be detailed in a separate Service Agreement.
  3. The Company reserves the right to amend these Regulations. Any changes will be communicated to existing clients and posted on the website. Continued use of services implies acceptance of the new terms.
  4. These Regulations are governed by the laws of the Netherlands. Any disputes will be subject to the exclusive jurisdiction of the courts in Amsterdam.

§ 2. Definitions

  • Company – Talent Flow Consulting B.V., the provider of the Services.
  • Client – Any natural person, legal person, or organizational unit engaging the Company for the provision of Services.
  • Service Agreement – A formal, written contract detailing the scope, duration, and fees for the Services to be provided.
  • Services – All consulting services offered by the Company, including but not limited to Executive Search, Leadership Development, and HR & Culture Audits.
  • Regulations – These Terms of Service.

§ 3. Type and Scope of Services Provided

  1. The Company provides strategic HR consulting services as detailed on its website and in specific Service Agreements. The scope of services for each Client is defined individually based on their needs and objectives.
  2. All Services are provided with due professional care, based on the Company's expertise and industry best practices. The Company does not guarantee specific business outcomes, as they depend on various external factors.
  3. The Client agrees to provide all necessary information and cooperation required for the effective provision of the Services. Delays caused by the Client may impact project timelines and costs.
  4. Intellectual property developed during the engagement (e.g., reports, frameworks) remains the property of the Company, though the Client receives a license to use it for internal business purposes.

§ 4. Fees and Payment

  1. Fees for Services are outlined in the Service Agreement. Fees may be structured on a project, retainer, or other basis as agreed. All fees are exclusive of VAT unless stated otherwise.
  2. Invoices are payable within 30 days of the invoice date. Late payments may incur statutory interest.
  3. For Executive Search services, a portion of the fee is typically structured as a non-refundable retainer to initiate the search.

§ 5. Confidentiality and Liability

  1. Both parties agree to maintain the confidentiality of all proprietary or sensitive information shared during the engagement. This obligation survives the termination of the Service Agreement.
  2. The Company's liability for any damages arising from the provision of Services is limited to the total fees paid by the Client for the specific service in question.
  3. The Company is not liable for any indirect or consequential damages, including loss of profit or business interruption, arising from its advice or services. The Client is responsible for the final implementation of any recommendations.
  4. The Client is responsible for the accuracy of the information provided to the Company. The Company is not liable for issues arising from incorrect or incomplete information.
  5. The Client agrees to indemnify the Company against any claims from third parties arising from the Client's actions or decisions based on the Services provided.

§ 6. Final Provisions

  1. If any provision of these Regulations is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  2. Any notices or communications between the parties shall be in writing and sent to the addresses specified in the Service Agreement.
  3. This agreement constitutes the entire understanding between the Client and the Company and supersedes all prior discussions or agreements.